Delight Exhibition, Borough Yards, London, SE1 9AD

Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 72 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances.

How long does the experience last?
The visit will take around 60 to 70 minutes.

Is the experience accessible for deaf people?
The Exhibition is accessible for deaf and hard of hearing customers. It is compiled mainly of visual displays.

Will there be strobe lights?
Some of the contents in this exhibition features strobe lights and areas of loud sound. The show contains bright, flashing lights that may cause discomfort and/or seizures for those with photosensitive epilepsy. Therefore it is not recommended for those with photosensitivity and sensitivity to noise.

Will food and beverage be available on-site for purchase?
No, but there are third-party food vendors in close proximity to the experience.

Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Will restrooms be available on site?
There are no restroom facilities within the exhibition itself but there are toilet facilities in Borough Yards.

Are there lockers available at the venue?
No.

What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following times slots.

Can I bring animals?
Animals won’t be allowed at the exhibition, in order to make sure artworks won’t be affected. Only guide dogs are allowed. Thank you for your understanding.

Are service dogs allowed?
Yes.

Is this a kid-friendly environment?
This event is for 4+ ages. However, please keep in mind that the space is not accessible for prams, and it doesn't have baby changing facilities. Anyone under the age of 12 must be accompanied by an adult.

Is the venue wheelchair accessible?
This exhibition is only wheelchair accessible on the ground floor, please be aware that this experience involves multiple steps and is only accessible in parts.

Is there a cloakroom? I have a pushchair, can I take it with me in the experience?
No cloakroom is available at the venue. Pushchairs are not allowed in the experience.

Is there parking available?
There’s no parking at the venue. Please use a public transportation.

What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons. Food and drinks are not allowed inside.

Can I smoke or vape?
No.